Test environment maintenance and support
A well maintained test environment with a dedicated support group is a critical requirement for QA efficiency of complex applications under globally distributed development.
There are a number of challsenges in keeping a well maintained test environment:
- It needs to match operational environment as much as possible, that is essential for acceptance testing
- It needs to be completely isolated from other environments
- It must be immune from unauthorized changes since they can invalidate ongoing testing
- Standardized procedures need to be developed for test environment maintenance and roles assigned
- Test tools, libraries, documentation, and data must be maintained in line with system releases
- Communication and coordination management is essential in any environment changes or new code deployment
- When issues do arise, it is important to have a dedicated test environment support group that can interfere quickly and efficiently to solve them. Being unprepared could mean financial losses as well as detrimental effect on the whole QA processes.
Our maintenance and support engineers work with our clients’ infrastructure and configuration management teams to ensure that the test environment is maintained appropriately, reflects the operational environment, and any issues are dealt with swiftly and resourcefully.